404 Below, you’ll find legal documentation for all Wargaming.net products & services.
SECTION “GOVERNING LAW AND JURISDICTION” OF THIS EULA CONTAINS DISPUTE RESOLUTION PROVISIONS THAT REQUIRE ARBITRATION OF ANY AND ALL DISPUTES THAT MAY ARISE BETWEEN US, AND RESTRICTS EITHER PARTY’S RIGHT TO PURSUE RELIEF ON A CLASSWIDE OR REPRESENTATIVE BASIS, OR THROUGH A CONSOLIDATION OF CLAIMS. IT DOES NOT APPLY TO CONSUMERS THAT LIVE IN THE EUROPEAN UNION, THE UNITED KINGDOM, OR QUEBEC (CANADA).
This End User License Agreement (or “EULA”) governs the relationship between you (“user” or “you”) and Wargaming Group Limited, a limited liability company registered by the Department of Registrar of Companies and Intellectual Property of the Republic of Cyprus under the number HE290868 at 105 Agion Omologiton Avenue, 1080 Nicosia, Republic of Cyprus or any one of its affiliated entities (“Wargaming” or “we”) in relation to any of our games, websites, applications, and other software products (“Products”).
2.1. By accepting this EULA, you represent and warrant that you are an individual over the age of eighteen (or other age of majority in your country of residence). If you are under the age of majority, you must ask your parent or guardian to read and accept this EULA on your behalf before you use our Products. You may not use or access our Products if you (or your parent or guardian) do not agree to this EULA.
2.2. If you permit your minor child or legal ward to use the Products, you agree to this EULA on behalf of them and yourself. You understand and agree that you are responsible for all uses of the Products by your child or legal ward and that you have the same duty of care as in your own matters. You agree that you will not knowingly allow any individual under the age of majority to use or access the Products without a parent or legal guardian supervising him or her.
2.3. If you are a resident of the United States, you must be at least 13 years of age to use our Products. Otherwise, you are not granted a license to use or access the Products. You agree that you will not knowingly allow any individual under the age of 13 to use or access our Products.
3.1. From time to time, we may need to amend this EULA for serious reasons, for example to reflect new features and functionalities in the Products, to enhance security of our users, or to comply with changes in law.
3.2. We will notify you of the changes via e-mail or on other durable medium no later than 30 calendar days before such changes come into force. In the notification, we will inform you about the changes, your right to object, the notice period and the legal consequences of a failure to object. We will also communicate to you the text of the updated EULA. Where permitted by law, we reserve the right to send such notice via other commonly used notification mechanisms (for example, in-game pop-up message or a message in the account management section) reasonably in advance.
3.3. We will obtain your consent where required by law. Otherwise, you shall be deemed to have accepted the changes unless you have notified us of your objection to such changes within thirty (30) calendar days from the moment of receiving the notification from us.
3.4. In case you object to any changes, the previous version of the EULA shall continue to apply. However, in that case we may close your Account and terminate this EULA with 14 calendar days’ notice. Also, if you disagree with the changes, you can terminate the EULA by deleting your Account using the “Account Deletion” tool in your Account Management here and, for console Products, here and here.
3.5. The latest version of this EULA will always be available on this website or at other address that we will communicate to you. If you are a California resident, you may have this EULA mailed to you electronically by sending a letter to our Player Support with your electronic mail address and a request for this EULA. Changes to this EULA shall not affect your accrued rights and shall not have retroactive effect.
Creating an Account
4.1. You need to create a Wargaming account to use all features of our Products. A Wargaming account is a collection of data associated with a particular individual that is required for his or her use of the Products, including authentication (authorisation), access to settings, statistics and other information, and use of Paid Items (the “Account”).
4.2. To create an Account, you must have a valid and non-disposable e-mail address and will be required to provide certain information about you. You must provide this information truthfully and accurately and keep it up to date, so that we have correct details about you and your Account. If expressly permitted in the Product, you may also create an Account and log in through a third-party system.
4.3. When creating an Account, you will be required to provide an in-game name (“Nickname”) to represent you in our Products. Your Nickname cannot be transferred to another person, and you may not use a Nickname that is used by someone else. However, we may allow other players to use your Nickname if your Account is deleted.
4.4. To use our Products on third-party platforms, you need to have a separate account on those platforms. Also, you must comply with the terms and conditions set by those third-party platforms.
4.5. If expressly permitted by Wargaming, a “demo account” is possible in certain Products. In this case, you will not receive a separate Nickname or password and the authorization for such Product is made through the specific technical device (mobile phone, tablet, etc.) that you use. However, you are strongly advised to set up a standard Account in accordance with the above provisions. If a “demo account” is used, your progress in a Product may be lost in case you lose access to your technical device or its software is modified.
No Account Sharing or Account Transfer
4.6. Your Account is personal to you and must not be shared, transferred, or traded with any other person. At no time should you disclose your password and other login credentials to anyone. This includes your friends, children, spouses, co-workers, clan members, and/or clan leaders.
4.7. If you share or transfer your Account, you may be responsible for the conduct and actions of third parties using your Account, including for all violations of this EULA. We reserve the right to suspend access to your Account or to close your Account and terminate this EULA in accordance with sections 19.4-19.9 “Suspension or Termination by Wargaming” of this EULA if we discover Account sharing or transfer.
Security of Your Account
4.8. You must ensure that you secure your Account, computer, mobile phone or other device on which you use our Products from third party access. Please notify us immediately if you become aware of:
4.9. We have implemented physical, electronic, and managerial procedures to help safeguard and prevent unauthorised access, use, alteration, modification and/or disclosure of your Account information. We will have no liability to you for any loss or damage arising from any unauthorised use of your Account or any unauthorised access, use, alteration, modification and/or disclosure of your personal data to the extent it arises from your culpable omissions or negligent conduct. We reserve the right to suspend access to your Account if we discover Account hacking. If you believe that we have suspended access to your Account in error, please contact our Player Support.
Deletion of Inactive Accounts
5.1. The Products contain a lot of content that includes, without limitation, software, technology, text, forum posts, chat posts, profiles, widgets, messages, links, e-mails, music, sound, graphics, pictures or video materials, as well as the design and appearance of our Products (“Content“). The Content is protected by intellectual property laws including but not limited to applicable copyright legislation. You agree that we own or license all of this proprietary information and material and that you may not use or exploit any of it without our permission.
5.2. In return for your acceptance of this EULA, we give you the personal right (known as a “license”) during the time this EULA is in force between you and us to download, install and use the Products as permitted in this EULA.
This license is:
5.3. Unless and to the extent that we have expressly authorised you in writing, you must not:
5.4. Wargaming will do its best to make the Content available to you as a part of your enjoyment of the Products, subject to some additional conditions detailed below to ensure efficient running of the Products:
5.5. “World of Tanks”, “World of Tanks Blitz”, “World of Tanks: Modern Armor”, “World of Warplanes”, “World of Warships”, “World of Warships Blitz”, “World of Warships Legends”, “Blitz”, “Bowling Crew”, “WOT”, “WOWS”, “Wargaming.net”, “Wargaming.net Lets Battle”, “Wargaming” and their respective logos are trademarks or registered trademarks of Wargaming. You may not use or display these and other trademarks of Wargaming in any manner, except as expressly set out in this EULA. All third-party trademarks and service marks that appear in the Products are the property of their respective owners and all rights in them are reserved.
5.6. Our Products may contain certain content, characters, music, or other elements that are licensed to Wargaming by third-party licensors. Any unauthorized use, reproduction, or distribution of such third-party content is strictly prohibited.
5.7. Our Products are not licensed, endorsed, and/or affiliated with any branch of Federal, State, and/or sovereign government, or any military branch or service thereof, throughout the world. All trademarks and trademark rights pertaining to tanks, warplanes, warships, and other vehicles are proprietary to the respective rights holders.
6.1. “User Generated Content” (or “UGC”) means any content that you publish, upload or make available via our Products (directly or with our assistance).
6.2. UGC includes but is not limited to Nicknames, forum posts, chat posts, voice chat, messenger type features, profile content, gameplay, artworks, screenshots, music, sounds, recordings, fan art, let’s play and gameplay videos, modifications, and other types of works.
6.3. You own any rights that you may have in your own original content that forms part of the UGC. Your rights in the UGC do not extend to any of our Products or any part of the UGC which is comprised by or incorporates any of our Products.
6.4 You grant us a royalty-free, worldwide, non-exclusive, permanent, irrevocable, and freely sub-licensable license to use, reproduce, modify, create and use derivative works from, exploit, distribute, transmit, perform, translate, host, make available and communicate your UGC on our Products and any platform, including third-party platforms, relevant to our Products for the purpose of the operation, distribution, incorporation into, and promotion of our Products for the entire duration of the intellectual property rights, from the moment the UGC is published, uploaded or made available via our Products. You acknowledge that the purpose of this license includes making your UGC available to other users and that we may need to modify your UGC for this purpose.
6.5. In relation to any User Generated Content which you create or wish to make available to other users, you agree to and comply with the following terms:
6.6. You understand and accept that we will not make available to you any content which was provided or created by you during the use of our Products if:
6.7. If your UGC is based on our intellectual property, it also qualifies as Player Content and therefore must comply with our Player Content Policy in addition to this section 6. For the avoidance of doubt, you always grant Wargaming a license to your UGC in accordance with section 6.4 of this EULA and not in accordance with the Player Content Policy (even if your UGC qualifies as Player Content).
7.1. We are always pleased to hear from our users and welcome specific comments about our Products. Unfortunately, however, our long-standing company policy does not allow us to accept or consider creative ideas, suggestions or materials other than those we have specifically requested. The aim of this policy is to avoid the possibility of future misunderstandings when projects that we develop might seem to others to be similar to their own creative work. Accordingly, we must, regretfully, ask that you do not send us any original creative suggestions, ideas, notes, drawings, concepts or other information such as game ideas or original artwork (“Submissions“).
7.2. Any and all Submissions that you send to us, whether at our specific request or notwithstanding our request that you do not do so, shall be deemed, and shall remain, our property to the maximum extent permitted by applicable law from the time of uploading or transmission.
8.1 DMCA Notification. Wargaming responds to copyright notifications submitted under the Digital Millennium Copyright Act, 17 U.S.C. § 512 (“DMCA”). To submit a notice of claimed copyright infringement under U.S. law, provide our designated agent with the following written information:
Our designated agent is:
Copyright Compliance Department
Wargaming (USA) Inc.
1209 Orange Street
Wilmington, DE 19801
You can obtain further information from the Copyright Office’s online directory at www.dmca.copyright.gov/osp. We will respond to notifications of claimed copyright infringement in accordance with the DMCA.
8.2 Counter Notification. If you believe that your material has been removed in error in response to a copyright notification, you may submit a counter notification to our designated agent with the following written information:
We will respond to counter notifications in accordance with the DMCA.
9.1. Some Products may permit you to order virtual items, in-game currency, premium membership, or other content or services (“Paid Items”). If you decide to order any such Paid Items, you must ensure that:
9.2. The following rules apply to Paid Items:
9.3. If you receive content, services, achievements, or Paid Items free of charge, at a lower price or without performing the actions that are normally required for receipt (i) due to a technical error (a bug), you must report this to Wargaming immediately; or (ii) due to hacking, fraud or other illegal actions, you must report this to Wargaming immediately and pay for such Paid Items to the extent already consumed. Wargaming may delete such Paid Items and achievements and, if you have already consumed the Paid Items, to block access to your Account until you reimburse the full price of the corresponding Paid Items.
9.4. THIS SECTION 9.4 APPLIES TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. YOU ACKNOWLEDGE AND AGREE THAT YOU SHALL HAVE NO OWNERSHIP OR OTHER PROPERTY INTEREST IN YOUR ACCOUNT, AND THAT ALL RIGHTS IN AND TO YOUR ACCOUNT ARE AND SHALL FOREVER BE OWNED BY AND INURE TO THE BENEFIT OF WARGAMING. YOU FURTHER ACKNOWLEDGE AND AGREE THAT YOU HAVE NO CLAIM, RIGHT, TITLE, OWNERSHIP, OR OTHER PROPRIETARY INTEREST IN THE PAID ITEMS THAT YOU UNLOCK OR ACCUMULATE, REGARDLESS OF ANY CONSIDERATION OFFERED OR PAID IN EXCHANGE FOR SUCH PAID ITEMS. FURTHERMORE, WARGAMING SHALL NOT BE LIABLE IN ANY MANNER FOR THE DESTRUCTION, DELETION, MODIFICATION, IMPAIRMENT, HACKING, OR ANY OTHER DAMAGE OR LOSS OF ANY KIND CAUSED TO THE GAME CONTENT OR PAID ITEMS, INCLUDING THE DELETION OF GAME CONTENT OR PAID ITEMS UPON THE TERMINATION OR EXPIRATION OF YOUR ACCOUNT. YOUR RIGHT OF WITHDRAWAL UNDER SECTION 10, RIGHT TO REIMBURSEMENT UNDER SECTION 13.5, AND OTHER CONSUMER GUARANTEES SET OUT IN THIS EULA OR CONTAINED IN APPLICABLE LAW REMAIN UNAFFECTED BY THIS SECTION 9.4.
9.5. In addition to the rules set out in sections 9.1-9.4 above, the following rules apply to Subscriptions:
9.6. If you reside in the United States, your payment may be processed by a payment services provider for Wargaming Group Limited through its subsidiary Wargaming (USA), Inc. (a Delaware corporation registered at 1209 Orange Street, Wilmington DE USA 19801).
9.7. IF YOU ARE USING OUR PRODUCTS ON EXTERNAL PLATFORMS, THE CHARGING AND BILLING IN SUCH PRODUCTS ARE SUBJECT TO RULES OF THOSE PLATFORMS, NOT OF WARGAMING. WARGAMING DISCLAIMS ANY LIABILITY OF ANY NATURE FOR SUCH EXTERNAL PLATFORMS’ ACTIONS.
9.8. When using PlayStation™Network Products and Services, the following rules apply, depending on the territory:
9.9. If your issuing bank offers automatic account updater services (Visa Account Updater, Mastercard Automatic Billing Updater, or similar), these services may automatically update your payment card details in our acquirers’ systems when they change without any action on your part. If you do not want to have your card details automatically updated, please contact your issuing bank.
You have a right to withdraw from your Contract with us if you reside in certain countries mentioned below:
11.1. The applicable laws of your country of residence may include rights to replacements, refunds, compensation, or other remedies to which you may be entitled and that cannot be excluded, restricted or modified by an agreement between us (“Consumer Guarantees”). Nothing in this EULA is intended to have or has the effect of excluding, restricting or modifying any Consumer Guarantees contained in the applicable law of your country of residence.
11.2. You are entitled to the following specific consumer rights information if you reside in the countries mentioned below:
12.1. The following actions are prohibited while using any of our Products:
(collectively, “Code of Conduct“).
12.2. Please follow the Code of Conduct carefully since failure will be considered a material breach of this EULA, which could lead to restrictions on your access to our Products or your Account under sections 19.4-19.9 “Suspension or Termination by Wargaming” of this EULA.
12.3. Wargaming may provide explanations and examples of how the Code of Conduct applies to a particular situation or Product depending on its nature and functionalities.
12.3.1. Explanations of how the Code of Conduct applies to particular games are set out at the following links:
12.3.2. Explanations of how the Code of Conduct applies to clans are set out at the following links:
12.3.3. Explanations of how the fair play principle is applied are set out at the following links:
12.3.4. Explanations about Player Content are set out at the following link:
12.3.5. Wargaming may add, amend, and delete such explanations in future. In case of any discrepancies, this EULA shall prevail.
13.1. From time to time, we may need to deploy or provide patches, updates, additional Content or other modifications (each, a “Change”) to the Products. We do so to maintain conformity of the Products or for other important operational reasons, e.g. to adapt the Products to a new technical environment or to an increased number of users, enhance online gameplay, add, update, or remove features, resolve software bugs.
13.2. You hereby accept, recognize and understand that we may further develop, improve, patch, update, change, limit the Products, its graphics, features, gameplay and any Paid Items, including beyond what is necessary to maintain the Paid Items in conformity for other important operational reasons as described in section 13.1 above.
13.3. Changes include so called “nerfs or buffs” to Paid Items, including the Paid Items that you have already acquired. We will do that only if permitted by law and in accordance with the process required by law, especially only if there is a valid and reasonable cause for example as described in section 13.1 or expiry of rights of use acquired by Wargaming.
13.4. Wargaming will do its best to make Content and Products available to you. However, you acknowledge and accept that Content and Products may have a limited lifecycle or that we may no longer be able to provide Content or Product(s) for business reasons or due to legal, technical, or other objective reasons. If we decide to stop providing Content or Product(s), we will inform you 180 calendar days in advance and we will comply with our legal obligations to you. If we have to stop providing Content or Product(s) for legal, technical, or other objective reasons, we will inform you in advance (unless immediate removal of Content or Product(s) is required) and we assume no liability except for the cases where such Content removal or Product closure is due to our fault or if otherwise required by the applicable law.
You need certain minimum hardware and software capability (including a suitable connection to the Internet) to use the Products. The technical requirements for each Product are set out in the Product’s description. Please make sure you meet such technical requirements before installing/using the Products. Any supported operating system must be updated to its latest version to guarantee the proper functioning of our Products. The graphics quality in the Products may differ depending on your settings, hardware capabilities, and Internet connection.
15.1. We may give you the opportunity to test new Content and Products as a tester during an alpha, beta, or other type of closed test (“Tester”). Your participation as a Tester is closed (not open to all users) and will be subject to the following additional terms and conditions.
15.2. Closed tests are confidential. The tested Content and Products, including information about features and functionality to be offered as part of such Products, are confidential. If you participate in a closed test, you must safeguard and prevent unauthorized access to, copying, disclosure, and unauthorized use of the tested Content and Products. You will carry out the testing personally and not provide access to the tested Content and Products to any other person. Your obligation to keep all tested Content and Products and such product information confidential will survive until we publicly distribute, or otherwise disclose to the public through no fault of yours, the Content and Products that you are testing.
15.3. As a Tester, you are invited to use the tested Content and Products for the sole purpose of evaluating such Content and Products and identifying errors, without granting you any rights or privileges of any kind with respect to the tested Content and Products. The tested Content and Products are provided free of charge for testing on an “as is” basis and we make no warranty to you of any kind, express or implied.
15.4. During the test, you may accumulate content, services, experience points, or other value or status indicators. You agree that we may reset this data when the relevant Content or Product completes this testing phase or at any time during the testing process. In this case, all user history and data will be erased and each user will return to novice status.
15.5. We have no obligation to make tested Content or Product available for play without charge for any period of time, nor to make them available at all. The tested Content or Product may be available only for payment once the testing process is complete or at any time in the future.
15.6. You will continue to be bound by this EULA during your use of the tested Content or Product during the testing phase.
Certain people are susceptible to epileptic seizures or loss of consciousness when exposed to certain flashing lights or light patterns in everyday life. Such people may have a seizure while watching certain monitor images or playing certain video games. This may happen even if the person has no medical history of epilepsy or has never had any epileptic seizures. If you or anyone in your family has ever had symptoms related to epilepsy (seizures or loss of consciousness) when exposed to flashing lights, consult your doctor prior to playing. We advise that parents should monitor the use of video games by their children. If you or your child experience any of the following symptoms: dizziness, blurred vision, eye or muscle twitches, loss of consciousness, disorientation, any involuntary movement or convulsion, while playing a video game, IMMEDIATELY discontinue use of the video game and consult your doctor. Please also note that when using a video game you should take certain standard health and safety precautions, including avoiding playing the game when tired or fatigued, taking 10 to 15 minute breaks every hour, sitting a reasonable distance from the screen, and playing the game in a well-lit environment.
This section 17 applies to the maximum extent permitted by applicable law.
Termination for Cause
19.1. Our and your legal rights to delete your Account and terminate this EULA for cause remain unaffected.
If you reside in the EU or the UK and a termination for cause is prompted by a breach of a contractual obligation under this EULA from our side, you are entitled to (i) a refund for any payments made by you for premium in-game currency that at the time of termination has not been used by you in exchange for other Paid Items; and (ii) a pro-rata refund of payments for any premium membership active for your Account at the time of termination. Other than that, you will not be entitled to any refunds except as set forth in this EULA or required under the applicable law, including your Consumer Rights.
Your right to delete your Account and terminate this EULA without cause
19.3. Any Paid Items that you ordered from us is directly linked to the existence of your Account. If you decide to delete your Account and terminate this EULA without cause, you will lose any Paid Items accessible from that Account at the time of the termination. You will not be entitled to any refunds. This section does not limit your statutory right of withdrawal in the EU and the UK under section 10 above.
Suspension or termination by Wargaming
19.4. If you are in breach of this EULA, then we may, depending on the seriousness of the breach, take some or all of the following actions:
19.5. If the breach of this EULA is your first breach, if it is not serious, if it is capable of cure, and if the circumstances allow us to do so, then we give you a prior written notice of the impending Account suspension or closure to give you an opportunity to cure the breach.
19.6. We will permanently close your access to your Account or delete your Account in serious circumstances where we consider that a temporary suspension is not sufficient. For example, this might include a serious or repeated breach of this EULA.
19.7. If we suspend your access or delete your Account due to your breach of this EULA, you will not be entitled to any refunds, unless otherwise required by applicable law. This section does not limit your statutory right of withdrawal under section 10 above.
19.8. We reserve the right to suspend or block your access to Product features, Products, or the entire Account If there is a serious reason to suspect fraud until we complete an investigation and confirm that no fraud has occurred.
19.9. If you believe that we have suspended access or deleted your Account in error, please contact our Player Support.
This section 20 applies to the maximum extent permitted by applicable law.
21.1. Severability; Interpretation; Assignment. If any provision of this EULA is for any reason deemed invalid, unlawful, void, or unenforceable, then that provision will be deemed severable from this EULA, and the invalidity of the provision will not affect the validity or enforceability of the remainder of this EULA. You hereby waive any applicable statutory and common law that may permit a contract to be construed against its drafter. The summaries of provisions and section headings are provided for convenience only and shall not limit the full terms. Wargaming may assign its rights and obligations under this EULA, in whole or in part, to any party at any time without any notice. This EULA may not be assigned by you, and you may not delegate your duties under them, without the prior written consent of an officer of Wargaming.
21.2. Complete Agreement; No Waiver. This EULA reflects our complete agreement regarding the Products and supersede any prior agreements, representations, warranties, assurances or discussion related to the Products. Except as expressly set forth in this EULA, (i) no failure or delay by you or Wargaming in exercising any of rights, powers, or remedies under will operate as a waiver of that or any other right, power, or remedy, and (ii) no waiver or modification of any term of this EULA will be effective unless in writing and signed by the party against whom the waiver or modification is sought to be enforced.
If you have any questions, complaints, or comments regarding this EULA or our Products or if you would like to report inappropriate or illegal content, please contact our Player Support. You can also reach out to us at 105 Agion Omologiton Avenue, 1080 Nicosia, Republic of Cyprus. When you communicate with us electronically, you consent to receive communications from us electronically. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.